This position requires candidates to have a US work permit. Please do not apply if you are not legally able to work in the United States.
Position Description:
Basic Job Function:
Assist in the coordination of all dessert and bakery items throughout the resort along with assisting in purchasing, receiving, storage, issuance, preparation and presentation of these food items. Control physical areas where the preparation occurs and the personnel that operate in these areas. Uphold and ensure compliance with all company and departmental policies and procedures.
Tasks/Responsibilities:
-Accountable for guest satisfaction by ensuring Sea Island's food standards are met.
-Address guest concerns in a timely and efficient manner and implement.
-Uphold appropriate departmental standards of quality/timing.
-Properly manage line staff by working alongside constantly to assure timeliness, efficiency, and product quality.
-Demonstrate leadership by example, and motivating others when necessary -Help effectively manage labor through scheduling, monitoring, and adjusting based on departmental needs.
-Assist in evaluating performance, setting goals, building team morale, motivating, and taking corrective actions when necessary to hold employees accountable.
-Assist in training all employees and ensuring that training goals are met and records are accurately maintained.
-Determine recipe and ingredients used.
-Establish all dessert menus.
-Train Bakers, Pastry Cooks and Apprentices.
-Create specialty cakes and showpieces.
-Monitor sanitation procedures in the Bake Shop.
-Monitor safety of Bake Shop operations.
-Schedule production and deliveries to all food outlets.
-Meet with guests in regard to wedding cake orders.
-Organize daily function sheets.
-Produce daily production schedules.
-Conducting routine safety/sanitation inspections of the operation to maintain Sea Island's F&B standards while meeting or exceeding local, state, and federal health and safety regulations.
-Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one's ability.
-If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support).
-Maintains cleanliness and organization in all work areas.
-Uphold appropriate departmental standards of quality/timing.
-Uphold and ensure compliance with all company and departmental policies and procedures.
-Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately.
-Attends all scheduled employee meetings and brings suggestions for improvement.
-Willing and timely execution of other duties as delegated by leadership.
Company Profile:
Sea Island Sea Island is one of the finest luxury beach and golf resorts in the United States. New owners bring financial strength and security to Sea Island and ensure that it continues its legacy as the premier meeting destination in the southeast. The legendary Cloister Hotel at Sea Island is the ideal resort site for successful and productive meetings and conferences. Our three championship golf courses, Beach Club, incomparable Five-Star Spa and wide array of guest activities make the Sea Island experience truly unique. Sea Island's tradition of Five-Star service and our professional group service team combine to anticipate the needs of planners and attendees, ensuring flawless group events at Sea Island. Sea Island remains the premier luxury golf and beach resort on the East Coast.
Our Philosophy Our commitment is reflected not only in the resort, with its world-class amenities, but in our gracious hospitality and service from the heart. Our employees are our greatest asset. Our dedication to recruit, train and retain the finest staff is of prime importance to us. Through a competitive benefit program, training and development opportunities, industry wages and a rewarding, pride-filled work environment, we have and will continue to fulfill this commitment.
Culinary Discover a gourmet?s dream. Sea Island attracts top culinary talent from around the world, and the results are unmistakable. Seven exceptional dining venues ? including the renowned Forbes Five-Star Georgian Room ? offer cuisine to satisfy every taste. From casual to formal dining, the hallmark of Sea Island?s culinary excellence cuisine is a strong partnership with local farmers, butchers, fishermen, and artisans ? ensuring the freshest regional ingredients.
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