This position requires candidates to have a US work permit. Please do not apply if you are not legally able to work in the United States.
Position Description:
-Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Company Profile:
The Ritz-Carlton, New Orleans is the "Crown Jewel of the Crescent City." Louisiana's only AAA Five Diamond luxury hotel, this 527-room property continues to receive worldwide accolades for its service, restaurants, lounges, live entertainment and world-class spa.
A historic restoration and renovation effort yielded over 20,000 square feet of meeting space, a spectacular French Quarter-style courtyard, a rooftop penthouse and panoramic views of New Orleans.
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