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Interview Tips


BEFORE YOU GO

LOOKING GOOD DO IT RIGHT
 
 DON'T GO BLIND
 

Don't ever go to an interview without looking at a company's web site for vital clues to that company's culture or personality. If your personality isn't a match, move on to another choice! (Peter Langlois - Hospitality Career Expert).

 
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 KNOW THEIR MISSION 
 
Want to really impress an interviewer? Tell him or her what the company's mission statement is, and that you agree with it. (Peter Langlois - Hospitality Career Expert).
 
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TAKE A BREATH
 
The best thing you can do before an interview is: RELAX. An interview is not life or death, it just feels that way. Going into an interview a little nervous, but alert, can be helpful. However, feeling tongue-tied, shaking, and sweating profusely is bad.

What's the worst that can happen? You don't get the job. Who cares, you don't have a job now and the world didn't end! So relax, picture yourself in the job, and follow through with your plan for the interview. You'll be surprised at how well you will perform without the nerves.

 
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AN INTERVIEW IS?
 
An interview is not a test, an ego trip, or a gossip session. An interview should be informative, interesting, and pleasant. Interviews work best when they are a free exchange of information and ideas. Every interview should have some give and take. What you offer, want, expect from the employer versus what the employer needs, offers, will provide. If there is a balance between your two sides, you will probably work well together.
 
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PLAN BEFORE YOU GO
 
Focus on two goals during every interview. First, sell yourself to the potential employer. Second, discover if you're right for the opening. Be honest when comparing your wants and limitations against the skills and expectations required for the position. It would be a poor career move to accept a position for which you are under-prepared. Square pegs in round holes are easily spotted.
 
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TIME MATTERS
 
Agree to an interview time that is good for you and the employer. Try to pick a time when you know you'll be at your best. If you're not a morning person or you're unsure of the travel time, do not schedule an early morning interview. If you're unsure of your availability, tentatively accept a time, but arrange to confirm the appointment at a specific future time.
 
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KNOW YOUR RESUME
 
Agree to an interview time that is good for you and the employer. Try to pick a time when you know you'll be at your best. If you're not a morning person or you're unsure of the travel time, do not schedule an early morning interview. If you're unsure of your availability, tentatively accept a time, but arrange to confirm the appointment at a specific future time.
 
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A BETTER SHAKE
 
A good handshake is a small but vital interview detail. It's important because, other than your appearance, your handshake is the first impression you make when meeting someone. A good handshake involves the eyes and the hands. If you know the person's eye color after the shake, you've made good eye contact. As for your hands, you should connect to the other person's entire palm and use a moderate grip. Practice your technique on friends, neighbors, and co-workers until you can shake hands flawlessly without forethought.
 
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POSTURE PERFECT
 
Don't slouch! Your mother hated it and employers hate it. Slouchers tell employers that they lack confidence, respect, and enthusiasm. Sitting up straight is a simple but effective way to make a good impression.
 
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IMPRESS WITH YOUR DRESS
 
Even though today's business atmosphere is more relaxed, it is not acceptable to dress "down" for an interview. To make a good impression, you must look professional and well-groomed. The culture of your prospective company and your future job title will dictate whether you wear a suit or something slightly less formal. It is a good idea to call and confirm the company dress code before the interview.
 
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DON'T FORGET TO INTERVIEW THEM
 
Prepare a list of questions that you will ask the company. Prioritize these questions so that your most important ones are asked. We suggest no more than five questions, for example:
  • Could you describe what traits make a person successful here?
  • What training would I receive to prepare me for my first assignment?
  • Do you have a mentor program here? If so, how does it work?
  • What community service projects does the company support?
  • Could you tell me about the typical career path someone like me would follow? Based upon outstanding performance, where should I expect to be in five years? Ten years?
These questions indicate a long-term interest in the company. You may get answers that increase or decrease your interest in the company. It's important to remember that you are interviewing to get an "offer," not to agree to take the job. You may get better or worse answers at another company. When you've interviewed with a number of companies you'll compare offers. Remember that Utopia and Eden are concepts! The reality is that every company and every candidate has pluses and minuses. (Peter Langlois - Hospitality Career Expert)

 
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WHIP UP INTEREST
 
Resume advice: While vanilla is a great flavor of ice cream, it's a disastrous flavor for a resume. Companies are seeking candidates who can distinguish themselves, and that definitely includes a resume that piques our interest. Write to your strengths, so you distinguish yourself from others. Vanilla? Employers put those resumes in the circular file! (Peter Langlois - Hospitality Career Expert).

 
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SPEAK YOUR PRAISES
 
To paraphrase President John F. Kennedy, "Ask not what a company can do for you, but tell them what you can do for them!" Companies are looking for problem solvers and people who can contribute to their success. What are you bringing to the party? (Peter Langlois - Hospitality Career Expert).

 
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TELL THEM A STORY
 
To paraphrase President John F. Kennedy, "Ask not what a company can do for you, but tell them what you can do for them!" Companies are looking for problem solvers and people who can contribute to their success. What are you bringing to the party? (Peter Langlois - Hospitality Career Expert).

 
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OOPS!... MY MISTAKE
 
To paraphrase President John F. Kennedy, "Ask not what a company can do for you, but tell them what I've made mistakes, but I've learned from them. Here's one example: I should have stayed a little longer on that job, and exercised more patience. Next time, I'm going to persist until I'm successful. I've found out the grass isn't always greener on the other side. There's a lot to be said for time proving your value. (Peter Langlois - Hospitality Career Expert).

 
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SSHH... LISTEN
 
Listen carefully during interviews. When the employer is speaking, you are receiving direct and candid information about the job requirements, the company culture, and your qualifications. If you don't pay close attention, you may miss the opportunity to clarify a misconception or ask an important question. Make a good impression both by listening attentively and letting the interviewer know you heard what was said.

 
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FOLLOW YOUR INTERVIEWER
 
Maintain your focus during an interview, don't wander off the subject. You should always follow the interviewer's lead. It's ok to be assertive, but don't attempt to control the interview's path. Such behavior might cause the employer to believe you are hiding something. This is especially true if you ramble on about your achievements, but don't discuss your failures. However, if you feel you don't have enough information on a particular topic, don't be afraid to ask politely.

 
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IT'S NOT A DATE
 
Always remember that an interview is a professional business meeting. You are not there to make a new friend or exchange life stories. Allow the interviewer to establish the level of formality and act accordingly. It is appropriate for you to convey curiosity, energy, and enthusiasm by interacting and asking questions. However, it is vital that you maintain your role of a candidate looking for a job.

 
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CONFIDENCE COUNTS
 
Always remember that an interview is a professional business meeting. You are not there to make a new friend or exchange life stories. Allow the interviewer to establish the level of formality and act accordingly. It is appropriate for you to convey curiosity, energy, and enthusiasm by interacting and asking questions. However, it is vital that you maintain your role of a candidate looking for a job.

 
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THE MONEY QUESTION
 
"How much am I going to make?" should NOT be the first question you ask during an interview. First, it's important to be sure that you and your prospective employer are compatible. You should ask questions about work flow, menu planning, and their environment. Only when you're positive it's the right place for you do you discuss money.

 
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ALCHOHOL ABSTINANCE
 
It might be seem like an obvious sin. But more often than you would expect, jobseekers arrive at an interview smelling of alcohol. Even in our industry, this will affect your chances. If your interview is scheduled after lunch, refrain from having your usual mealtime cocktail or glass of wine.

 
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